Housekeeping Supervisor

Located in downtown Vancouver, Century Plaza and Spa is currently looking for a housekeeping supervisor to join our team.

Full time job: 30 - 40 hours per week

Salary:  $21.25 per hour 

Duties and Responsibilities:

• Assign workers their duties and inspect work for conformance to prescribed standards of cleanliness.

• Supervise the work to be performed by the housekeeping crew

• Investigate complaints regarding housekeeping service and equipment and take corrective action.

• Obtain list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Coordinate work activities among departments

• Make recommendations to improve service and ensure efficient operation.

• Perform cleaning duties in cases of emergency or staff shortage.

• Attend staff meetings to discuss company policies and patrons' complaints.

• Issue supplies and equipment to workers.

• Establish standards and procedures for work of housekeeping staff.

• Advise manager, desk clerk, or admitting personnel of rooms ready for occupancy

• Assist in hiring and training of new housekeeping staff
  
  

Required Education & Experience:

• Minimum 1-2 years of work experience as a Housekeeping Supervisor

• Ability to supervise a team of 15-20 people is a must

• Experience with using Opera system at least 1 year

• Hands-on experience with cleaning and maintenance tasks for large organizations

• Excellent organizational and team management skills

• Flexibility to work various shifts, including evenings and weekends

• Completion of high school diploma is mandatory

• College diploma would be an asset

• Workplace Hazardous Materials Information System (WHMIS) training is an asset

Required Knowledge, Skills, & Abilities:

• Excellent interpersonal, oral and written communications skills;

• Advanced English language knowledge

• Punctual, reliable and have a good work ethic

• Experience and education aligned to the position you are aiming to fill

• Keen observation skills 

• Orientation to detail and competence in verbal and written communication

Benefits: Dental and health benefits for full-time employees

If you meet the requirements of this position and wish to apply, please submit your resume and cover letter to: ndosanjh@century-plaza.com

Applicants are asked to apply based on the options above, phone calls will not be accepted.

This position is open to all qualified applicants & only those shortlisted will be notified.