Administrative Officer (Franchising)

ADMINISTRATIVE OFFICER (FRANCHISING)

Seawall Education Consulting Inc. is recruiting for an administrative officer (franchising) to work at its office in Vancouver, British Columbia.

Overview

Position Title:                     Administrative Officer (Franchising)

Employer:                          Seawall Education Consulting Inc.

Address of Employer:          1402-409 Granville Street
                                         Vancouver BC V6C 1T2

Nature of Position:              Permanent, full-time (40 hours per week)

Salary:                               $23.50 per hour

Work Location:                    1402-409 Granville Street
                                          Vancouver BC V6C 1T2

Languages required:             English (spoken and written)
                                           Portuguese (spoken and written)

Duties & Responsibilities

• Oversee and co-ordinate office administrative procedures related to business franchising and review, evaluate and implement new franchising procedures
• Establish work priorities and ensure deadlines are met and procedures are followed
• Coordinate and engage in communications with franchisees in Brazil with regard to marketing, products, global marketing strategy, franchising agreements, regulations, software and any other relevant matters between the employer and franchisees (including both one-on-one contact with individual franchisees and presentations to groups of franchisees)
• Coach new franchisees with regard to products, sales and performance 
• Co-ordinate and plan for office services, such as accommodation, supplies, and forms with respect to franchising
• Conduct analyses and oversee administrative operations related to franchising project planning and management processes
• Assemble data and prepare periodic and special reports, manuals and correspondence
• Follow up on franchisee performance and recommend strategies to improve sales and performance
• Ensure that franchise agreements are enforced and franchise fees are paid on time
• Ensure that franchising agreements are kept up to date and ensure that franchise files are organized
• Search for new franchising markets

Job Requirements

• University degree in business or a related field
• At least three years of previous administrative experience is required
• Previous administrative experience related to travel and tourism, international education service, and/or event planning is an asset
•  Experience in ZOHO (online CRM) and ZOHO Books is an asset
• Experience in and knowledge of Microsoft Office is required
• Fluency in written and spoken English is required
• Fluency in written and spoken Portuguese is required
• An understanding of Brazilian business practices and culture is an asset
• Strong organizational skills and an attention to detail are required

Application Submission

Send us your resume with references and contact information, either by reply to this posting or by email to ilie@seawalledu.com. We thank all applications for their interest, but only those applicants considered for an interview will be contacted.