Customer Service Manager

Job Type: Full-Time, Permanent 
Start Date: As soon as possible 
Language: English 
Minimum Education: High School 
Positions Available: 1 
NOC Group: Customer Service Manager 
NOC Job Title: Customer Service Manager 

Job Location(s) 

33406 South Fraser way

Abbotsford, British Columbia

V2S 2B5

Job Duties: 

• Formulate and implement purchase and merchandise policies and setting prices. 
• Maintain records of inventory levels and financial transactions. 
• Plan, Direct and manage the operations of customer service department and check progress.
• Manage selection, training, and supervision of customer service staff. 
• Study market trends, ongoing demand and supply and determine effect of existing competitors and new entrants into market. 
• Prepare bills for merchandise to be sold and apply credit limits and policies. 
• Plan budgets and authorize payments for expenses. 
• Resolve customer and staff complaints in timely manner. 
• Maintaining lasting relationships with customers.
• Determine staff requirements and fulfill any labour shortage. 

Education & Experience Requirement: 

Completion of secondary school is required. 
Post-Secondary Training and/or one year of work experience in the field. 

How to Apply: 
email:tajpurinvestmentsltd@gmail.com