Business Liaison Coordinator

FiveStar Insurance Brokers Ltd. located at 270 Orenda Rd # 200, Brampton, ON L6T 4X6 requires 1 Business Liaison Coordinator on a permanent full-time basis. Wage: $ 28.5 per hour for a minimum of 30 hours or above per week. Must have 1 year to Less than 2 years relevant Experience. Additionally, 10 paid sick leaves and 10 paid vacations will be given.

 Email- Fivestarinsurancebrokers@gmail.com

JOB DUTIES AS A BUSINESS LIAISON COORDINATOR:

1. Overall Administrative support and Business co-ordination of the insurance agents’ team.
2. Ensure smooth operations and excellent customer service by the customer support staff.
3. Oversee the accounting team for timely payment of premiums and that all accounts are up to date.
4. Invite quotes from suppliers on behalf of the company and award contracts according to negotiated terms for all office and general supplies.
5. Liaise with over 60 Marketing Staff and Sales Agents on various aspects such as new products roll-outs, participation in community events, launch seasonal and festive promotions etc.
6. Demand and evaluate periodical reports and feedback from all sales associates/agents and make suggestions/recommendations to the Management.
7. Ensure the equipment and devices are up to date and are in perfect working order.
8. Oversee the IT and technical team for optimum service and support to sales associates/agents.
9. Relationship management with B2B Customers, Insurance Companies and Handling customer complaints, if any.
10. Constant contact and communication with managers and agents to ensure the following:

• Strict compliance and adherence to Government rules and Regulatory by laws regulations at all levels.
• Compliance with employment standards regulations.
• Consistency in service quality and delivery.

   11. Any other tasks relevant to smooth operations and administration of the Brand ‘Five Star                       Insurance Brokers’.