Customer satisfaction representative
Job detail
- Toronto, ON M5R 2A5
- Salary: 19.50 hourly / 35 hours per Week
- Terms of employment: Permanent employment / Full time
- Start date: Starts as soon as possible
- vacancies: 2 vacancies
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Perform general office duties
- Receive and log complaints
- Answer clients' inquiries and provide information
Experience and specialization
Area of work experience
- Community service organization
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Mature workers, Veterans, Visible minorities, Youth