Administrative assistant

Work setting

• Retail/wholesale establishment/distribution centre
• Business services

Budgetary responsibility

• $100,001 - $500,000

Responsibilities

Tasks

• Manage contracts
• Answer telephone and relay telephone calls and messages
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Organize and administer staff consultation and grievance procedures
• Plan, organize, direct, control and evaluate daily operations
• Greet people and direct them to contacts or service areas
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Consult with clients after sale to provide ongoing support

Supervision

• 1 to 2 people

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office

Technical terminology

• Business

Area of work experience

• Purchasing, procurement and contracts

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Statistics
• Invoices
• Accounting

Additional information

Personal suitability

• Ability to multitask
• Team player