Shift manager - fast food restaurant
Job detail
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work site environment
- Hot
Work setting
- Food service establishment
- Fast food outlet or concession
- Restaurant
Responsibilities
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Must have knowledge of the establishment's culinary genres
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
Supervision
- 11-15 people
- Cook (general)
- Food service counter attendants and food preparers
- Kitchen and food service helpers
Credentials
Certificates, licences, memberships, and courses
- Safe Food Handling certificate
Additional information
Security and safety
- Criminal record check
- Basic security clearance
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Group insurance benefits
- Life insurance