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User support technician
Job detail
User support technician
RAENAN CONSULTANCY INC.
Job details
- LocationMississauga, ONL5B 1M5
- Salary29.00 hourly / 35 hours per Week
- Terms of employmentPermanent employmentFull time
- Start dateStarts as soon as possible
- Benefits: Other benefits
- vacancies: 1 vacancy
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Overview
Languages
English
Education
- College/CEGEP
Experience
1 to less than 7 months
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
- MAC
- Web service design
- MS Office
- MS Windows
Benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available
Employment groups Help - Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
Direct Apply
By applying directly on Job Bank (Direct Apply)
By email
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently a student?
- Are you currently legally able to work in Canada?