User support technician

Ironbull Contracting Inc is hiring a User support technician (NOC 22221)

Responsibilities:

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Participate in the redesign of applications and other software

Provide business systems, network and Internet support to users in response to identified difficulties

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Requirements:

Post secondary education in related field

2 years of related work experience

Language: English

1 Vacancy

Wage: $31.50-33.50 per hour

Full time-Permanent position

30 hours per week

Start as soon as possible

Company address and location of work: 1631 DICKSON AVE suite 1100, Kelowna, BC, V1Y 0B5

How to apply:

Please send your resume via email: ironbullkelowna@gmail.com

We thank all applicants for their interest but only candidates selected for further consideration will be contacted.