Posted by:
We Excel Technologies Inc. 

Job Category:
IT & Web Design 

Job Location:
Cambridge - ON, Ontario, CANADA

Salary: $34.00 per hour 

Vacancies: 1 Vacancies 


 

Job # : 119423


Target groups:
Newcomers in Canada 

Posted date: March 06, 2023 

Posted till: September 06, 2023 

Web Site:

 

Job detail


23

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Terms: 

Full time, permanent

 

Responsibilities

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Experience and specialization

Computer and technology knowledge

  • Networking software
  • Networking hardware
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Programming languages
  • Software development
  • MS Office
  • Wireless networks

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • Team building opportunities

 

How to apply: 

By email: hr.weexcel@gmail.com