Customer service supervisor (except financial services)

Job Description:

Job details
Job Location: Unit 11, 15 West Pearce Street, Richmond Hill. ON L4B 1H6
Salary: $25.00 to $30.00 hourly (to be negotiated) 
Number of Vacancy: 1
Terms of Employment: Permanent and Full time (30 hours per week)
Availability: As soon as possible

Job Description:

Languages
English

Education
College/CEGEP

Experience
1 year to less than 2 years

Responsibilities

Tasks
Conduct performance reviews; Perform same duties as workers supervised; Co-ordinate, assign and review work; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Examine and verify accuracy of work and authorize routine deposits and withdrawals; Identify training needs and train workers in job duties and company policies; Resolve work-related problems and prepare and submit progress and other reports

Supervision
Customer service clerk
1 to 2 people

Additional information

Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Large workload
Tight deadlines
Work under pressure

Personal suitability
Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Interpersonal awareness
Judgement
Organized