Posted by:
Travelodge by Wyndham 

Job Category:
Hotel & Resort 

Job Location:
Thunder Bay - ON, Ontario, CANADA

Vacancies: 1 Vacancies 


 

Job # : 876503


Target groups:
Newcomers in Canada 

Posted date: January 16, 2023 

Expire after: -413 days 

Web Site:

 

Job detail


19
  • Greeting guests upon their arrival and providing a hospitable welcome

  • Recording client information in the computer system or internal database and directing them to their designated rooms

  • Receiving calls, conducting room reservations, and verifying existing bookings

  • Processing customer payments and presenting them with the bill upon check-out

  • Assisting guests who request additional services including Laundry, Iron facility etc. activities

  • Keeping the front desk neat, orderly, and sanitized at all times

  • Reporting to Supervisor / Hotel Operation Manager

  • Taking, canceling, and changing room reservation requests

  • Investigating and resolving customer complaints or questions

  • Answering telephone calls and relaying messages

  • Maintaining an inventory of reservations, vacancies, and room assignments

  • Answering inquires about the hotel and its services through the telephone, email, or in-person

  • Handling wake-up calls and a myriad of other guest requests