Cleaning Service Manager

Cleaning Service Manager Reliable Cleaning Services

Job details
Location: Timmins, ON P4N 2T2
Work location: On site
Salary: 37.00 hourly / 44 hours per week
Terms of employment: Permanent employmentFull time (Early morning, Evening, Shift)
Start Date: Starts as soon as possible
Vacancies: 1 vacancy

Responsibilities
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 2 years to less than 3 years
On site: Work must be completed at the physical location. There is no option to work remotely.

Tasks

• Manage and direct the daily operations of the cleaning services division, establishing operational objectives, service priorities, and departmental performance targets.
• Develop and implement operational policies, procedures, and service standards to improve cleaning quality, efficiency, and customer satisfaction.
• Prepare and monitor departmental budgets, financial forecasts, operating expenses, and revenue targets to maintain financial performance.
• Negotiate, administer, and oversee cleaning service contracts with commercial clients, property managers, and other organizations.
• Plan and coordinate cleaning service activities, identify business opportunities, and introduce additional services to expand departmental operations.
• Manage staffing requirements, including recruitment, employee training, work assignments, performance evaluations, and workforce development.
• Monitor cleaning operations, inspect service quality, evaluate employee productivity, and implement corrective measures to maintain service standards.
• Oversee the procurement and allocation of cleaning equipment, supplies, materials, and other resources required for departmental operations.
• Manage client relationships, resolve customer complaints and service issues, and implement measures to improve client satisfaction and retention.
• Coordinate marketing and business development activities to promote cleaning services, attract new clients, and increase departmental revenue.
• Implement workplace health and safety procedures and ensure compliance with applicable occupational safety and cleaning industry regulations.
• Review operational and financial reports, evaluate departmental performance, and recommend improvements to senior management.

Supervision

• 5-10 people

Additional information

Transportation/travel information

• Own vehicle
• Valid driver's licence
• Public transportation is not available

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Fast-paced environment
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

How to apply

By email
jobatreliablecleaningservices@gmail.com

What you must include in your application:

• Cover letter
• Answers to the following screening questions:
• Are you currently a student?
• Do you have experience working in this field?