Store Supervisor

Company & Position Overview

Trancevape Quesnel, operated by 1413031 BC LTD, is a retail business located in Quesnel, British Columbia, specializing in vaping products, accessories, and related retail products. With a strong focus on customer service, product knowledge, and a well-organized shopping environment, the company provides customers with a reliable and professional retail experience. Trancevape Quesnel maintains efficient store operations through effective inventory management, product merchandising, and attentive customer service. With a commitment to professionalism, compliance, and customer satisfaction, the company continues to serve local customers and build strong relationships within the Quesnel community.

We are seeking an experienced and reliable Store Supervisor to join our team at Trancevape Quesnel. The successful candidate will supervise and coordinate retail staff, schedule shifts, oversee daily store operations, manage inventory, assist customers, handle transactions, and ensure company policies are followed. The position requires strong retail and supervisory experience, excellent communication and customer service skills, and the ability to maintain an organized, professional, and customer-focused store environment.

Employer Information

Company’s Legal Name: 1413031 BC LTD
Company’s Operating Name: Trancevape Quesnel
Business Address: 308 Front St, Quesnel, BC V2J 2B8
Website: www.trancevapecanada.com

Position Description

Position: Store Supervisor

Type of employment: Full time; Permanent

No of positions: 1

Work Location: 308 Front St, Quesnel, BC V2J 2B8

Compensation & Benefits

• Salary: $24.00 - $27.50 per hour
• Overtime, Vacation Pay, Paid Sick Leave
• Stable, full-time employment
• Supportive work environment promoting work-life balance
• Staff events and team-building activities
• Career advancement opportunities

Job Responsibilities

• Supervise and guide retail staff to ensure professional customer service and responsible sale of age-restricted vape products and accessories.
• Assign daily work schedules and oversee routine store operations, including stocking, merchandising, shelf labelling, and store cleanliness.
• Verify customer age and enforce all vape-related sales restrictions in accordance with federal and provincial regulations.
• Support staff with product knowledge, customer inquiries, and point-of-sale transactions to ensure accurate and compliant sales.
• Monitor inventory levels, receive deliveries, restock shelves, and report low or damaged stock to management.
• Oversee cash handling, opening and closing procedures, and basic POS operations, including refunds and exchanges.
• Handle customer concerns or complaints and resolve issues promptly to maintain a positive in-store experience.
• Assist with training new employees in store procedures, compliance requirements, and customer service standards.
• Implement basic loss prevention and store security practices.
• Support in-store promotions, product displays, and seasonal merchandising as directed by management.
• Perform other related supervisory duties required for smooth daily store operations.

Qualification & Requirements

• Completion of secondary school.
• Previous experience in retail sales or customer service.
• Prior experience in a supervisory or key-holder role is an asset.
• Ability to supervise staff, assign daily tasks, and support smooth store operations.
• Strong verbal communication skills to interact with customers and guide staff effectively.
• Customer-focused mindset with a professional and responsible approach to selling age-restricted products.
• Basic organizational skills to manage inventory tasks, cash handling, and daily store routines.
• Ability to address customer concerns and routine operational issues in a calm and respectful manner.
• Willingness to learn and follow all policies related to age verification, regulatory compliance, and store procedures.
• Flexibility to work evenings, weekends, and statutory holidays as required by retail operations.
• Flexible availability to work evenings, weekends, and holidays in line with store operations.

How to Apply?

Email: tvmanagerquesnel@gmail.com

In Person: 308 Front St, Quesnel, BC V2J 2B8

If you are passionate about retail, customer service, and maintaining a professional store environment, we want to hear from you! Join Trancevape Quesnel and become a valued member of our team. Apply today and contribute to our commitment to quality service, professionalism, and customer satisfaction.

 Selection Process

We are seeking candidates with relevant retail experience and a demonstrated ability to supervise and coordinate store operations. Applicants must submit a current resume outlining their qualifications and relevant work experience. Shortlisted candidates will undergo an initial telephone or virtual screening followed by a formal interview. Reference and background checks may be conducted where applicable. We are committed to hiring individuals who demonstrate reliability, accountability, strong customer service, and professionalism.

Why Join Us?

1413031 BC LTD dba Trancevape Quesnel, is committed to fostering a professional, respectful, and team-oriented workplace where every employee is valued and supported. As a growing retail business serving customers in Quesnel and the surrounding community, we provide a positive work environment with teamwork, customer interaction, and opportunities for professional growth. Our team benefits from stable employment, competitive compensation, and experience in retail operations, customer service, inventory management, and store supervision. We take pride in professionalism, reliability, customer satisfaction, and accountability, and are focused on maintaining high service standards while building a skilled and dedicated team.

1413031 BC LTD dba Trancevape Quesnel, is an equal opportunity employer committed to fostering an inclusive, respectful, and supportive workplace that values diversity and provides fair employment opportunities to all qualified individuals.