Retail Store Supervisor

Company & Position Overview

Canco is a leading Canadian fuel and convenience retail brand. Our store in Lucan, Ontario, provides everyday products and friendly, reliable service. As part of a small community, we value personal connections with customers and a welcoming shopping environment. Our employees play an important role in serving the community and keeping daily operations running smoothly. We are seeking a responsible and customer-focused Retail Store Supervisor to supervise staff, coordinate schedules, assign duties, monitor inventory, oversee cash handling and maintain store displays. The role also includes assisting customers, addressing complaints, training employees and maintaining store records.

Previous retail experience is an asset but is not required. We welcome candidates with good communication, organization and teamwork skills, the ability to lead a team, and a willingness to learn. Applicants should be flexible to work weekends and adapt to store needs while supporting an inclusive and respectful workplace. Anyone interested in the position is welcome to apply.

Company Information

Company’s Legal Name: NVN Investments Inc.

Company’s Operating/Business Name: Canco 719 / One Stop

Business Address: 395 Main Street, Lucan, Ontario N0M 2J0

Position Description

Position: Retail Store Supervisor

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 395 Main Street, Lucan, Ontario N0M 2J0

Compensation & Benefits

Salary: $21.00 - $24.00 per hour

Overtime/Vacation Pay/Paid sick leave

Employee discounts on store items and fuel

Job Responsibilities

• Supervise daily store activities, ensuring prompt and friendly customer service.
• Assign duties, prepare work schedules and arrange staff coverage as needed.
• Assist with hiring new employees, train staff on customer service, cash handling, store procedures and fuel safety, and monitor their performance.
• Hold regular team meetings to review performance, discuss customer feedback and identify ways to improve workflow.
• Assist customers with fuel and store purchases, answer questions and handle complaints, refunds and payment issues.
• Monitor fuel levels and store inventory, place orders and coordinate deliveries to maintain adequate supplies.
• Check deliveries, verify quantities and report shortages or damaged products.
• Keep shelves stocked, check expiry dates and ensure products and price signs are accurate and organized.
• Maintain visual merchandising standards, organize displays and manage in-store promotions.
• Maintain cleanliness and safety in the store and fueling areas and promptly report equipment problems.
• Implement loss prevention measures to reduce theft and fraud risks.
• Open and close the store, secure cash and keys, and follow safety and security procedures.
• Reconcile cash registers, review daily transactions and prepare reports on sales, inventory and staffing matters.
• Assist with cashiering, stocking and other staff duties when needed.
• Perform other related duties as required.

Desired Skills & Experience

• Previous retail sales experience as a retail salesperson or salesclerk, cashier, telemarketer, door-to-door salesperson or rental agent would be an asset but not required. Applicants with relevant skills or a willingness to learn will be considered. Training will be provided to those willing to learn.
• Good communication, organization and problem solving skills.
• Willingness to work weekends and adjust to store needs.

How to Apply?

Email: nvninvestment@gmail.com

In Person: 395 Main Street, Lucan, Ontario N0M2J0

Please include your current phone number on your resume. Thank you for your interest in joining our team.

Why Join Us?

You will help manage daily store operations and serve customers in the small community of Lucan, Ontario. This role offers opportunities to learn, develop leadership skills and work with a supportive team. We value teamwork, clear communication, respect and a willingness to learn. Previous retail experience is an asset but is not required. We are an equal opportunity employer committed to an inclusive and respectful workplace. Employment decisions are based on relevant skills, ability to perform the role, willingness to learn and business needs. Anyone interested in the position is welcome to apply.

Inclusion and Equal Employment Opportunity

We are an equal opportunity employer committed to an inclusive, respectful and equitable workplace. We welcome applicants from all backgrounds and value different skills, perspectives and a willingness to learn. Previous retail experience is an asset but is not required. Employment decisions are based on relevant skills, ability to perform the role and willingness to learn. Anyone interested in the position is welcome to apply.