Restaurant Manager

Restaurant Manager

Employer: Maple Sarap Lounge
Location: Hinton, Alberta
Job Type: Full-time, Permanent
Hours: 30 to 40 hours per week
Wage: $26.00 per hour
Start Date: As soon as possible

Overview

Maple Sarap Lounge is seeking an experienced, dedicated, and results-oriented Restaurant Manager to oversee daily restaurant operations and ensure exceptional customer service. The successful candidate will be responsible for managing employees, maintaining operational standards, controlling costs, and implementing strategies to improve business performance, customer satisfaction, and profitability.

Responsibilities

• Plan, organize, direct, control, and evaluate daily restaurant operations.
• Manage and supervise servers, cooks, kitchen helpers, and other restaurant personnel.
• Recruit, train, schedule, supervise, and evaluate employee performance.
• Establish and implement operational procedures to ensure efficient restaurant operations.
• Monitor food quality, customer service, cleanliness, and overall dining experiences.
• Address and resolve customer concerns and complaints professionally and promptly.
• Manage inventory levels and oversee the purchasing of food, beverages, equipment, and restaurant supplies.
• Ensure compliance with health, safety, sanitation, food handling, and liquor regulations.
• Develop and manage operating budgets, monitor revenues, control expenses, and maintain profitability.
• Analyze sales performance and implement strategies to increase revenue and improve operational efficiency.
• Plan and coordinate marketing campaigns, promotional activities, and special events to attract and retain customers.
• Negotiate arrangements with suppliers and coordinate deliveries to maintain adequate inventory.
• Establish staff schedules and ensure appropriate staffing levels based on business requirements.
• Monitor employee productivity and maintain a positive, professional, and team-oriented work environment.
• Prepare financial summaries, operational reports, employee records, and other business documentation.
• Ensure restaurant facilities, equipment, and entertainment areas are properly maintained and operated.
• Develop and implement strategies to improve customer satisfaction, business growth, and overall restaurant performance.

Employment Requirements

• Secondary (high school) graduation certificate.
• Previous experience in restaurant management, food service supervision, or a related hospitality management position.
• Strong leadership, decision-making, and organizational skills.
• Excellent communication, interpersonal, and customer service abilities.
• Ability to supervise, motivate, and manage a diverse team of employees.
• Ability to work independently and make sound operational decisions.
• Knowledge of food safety, sanitation, workplace health and safety, and restaurant operations.
• Understanding of inventory management, budgeting, cost control, and sales performance.
• Ability to work efficiently in a fast-paced restaurant environment.

Personal Suitability

• Client-focused
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliable
• Team player
• Dependable
• Strong leadership abilities
• Excellent judgment and decision-making skills
• Flexible and adaptable
• Initiative and problem-solving abilities
• Accountability and professionalism

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, and walking
• Ability to manage multiple responsibilities and priorities
• Ability to work evenings, weekends, and holidays as required

Benefits

• Staff meals
• On-site parking
• Opportunities for advancement and professional development

How to Apply

Please submit your resume and references through this advertisement or by mail to:

Maple Sarap Lounge
137 Athabasca Avenue
Hinton, Alberta T7V 2A4

Application Deadline: Until position is filled
Languages: English
Vacancies: 1 Position Available