Field Clinical Specialist

Company: Septa Pharma

Location: Mississauga, ON (Head Office Base) / Field-based (Alberta & Western Canada)

Position Type: Full-Time, Permanent

Wage: 40.50 per hour

Hours: - 37.50 per week

Department: Medical Affairs & Clinical Services

Reports To: Director of Medical Affairs / Commercial Lead

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Position Overview

Septa Pharma is a leading Canadian pharmaceutical company dedicated to addressing critical healthcare needs. We are currently seeking a highly specialized and credentialed Field Clinical Specialist to bridge the gap between international pharmaceutical manufacturing, regulatory approval, and Canadian hospital administration.

As part of Septa Pharma’s strategic initiative to address critical domestic drug shortages through Health Canada’s Tier 3 Exceptional Importation framework, this role is critical to the launch and clinical support of imported therapies—specifically Lentocilin (Benzathine Benzylpenicillin) and Calcitriol.

Because these internationally sourced drug presentations differ significantly from traditional Canadian market formulations (e.g., Lentocilin requiring complex reconstitution versus the pre-filled syringe/cold chain standards of Canadian Bicillin L-A), this role demands a unique combination of clinical nursing expertise, international product familiarity, and advanced medical education skills. The successful candidate will serve as the primary Subject Matter Expert (SME), developing specialized clinical literature, instructing hospital nursing staff on nuanced administration techniques, and ensuring the seamless, safe adoption of these critical therapies across Alberta healthcare facilities.

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Key Responsibilities

1. Advanced Clinical Field Support & Instruction

• Conduct comprehensive, on-site in-service training sessions for hospital nurses, clinical nurse specialists, pharmacists, and leading healthcare providers (HCPs) across Alberta's health zones.
• Provide highly specialized clinical guidance on the precise reconstitution, dilution, handling, needle gauge selection, and deep intramuscular injection techniques required for Lentocilin, clearly contrasting these protocols with traditional Canadian ready-to-use pre-filled syringe (PFS) presentations.
• Advise clinical teams on the storage, handling, and administration protocols for Calcitriol and other internationally sourced products within Septa Pharma's portfolio.
• Consult on associated clinical monitoring, integrating best practices for laboratory parameter tracking and blood draw protocols required for patient safety and therapeutic efficacy.
• Leverage clinical expertise to author, review, and localize medical support materials, including step-by-step administration guides, visual quick-reference cards, and specialized nursing Standard Operating Procedures (SOPs).
• Collaborate with Medical and Regulatory Affairs to draft comprehensive Frequently Asked Questions (FAQs), conversion charts, and clinical backgrounders that accurately translate foreign-labelled product monographs for a Canadian clinical audience.
• Transform complex pharmacological data and international regulatory details into clear, actionable, and compliant instructional content.
• Act as the definitive frontline clinical authority for healthcare professional inquiries regarding complex drug administration, reconstitution challenges, and specific handling requirements.
• Document, evaluate, and escalate medical inquiries, adverse events, and product quality complaints in strict compliance with Health Canada and Septa Pharma’s Pharmacovigilance protocols.
• Gather and analyze clinical feedback from field visits to identify emerging educational gaps or administrative challenges, proactively designing solutions to optimize frontline hospital workflows.
• Work in close coordination with the Mississauga Head Office teams (Medical Affairs, Regulatory Affairs, Quality Assurance, and Product Management) to ensure all clinical messaging aligns with Health Canada Tier 3 Exceptional Importation guidelines.
• Participate in strategic planning at the Mississauga headquarters to integrate global product insights with localized Canadian product onboarding workflows.

2. Medical Content & Literature Development

• Leverage clinical expertise to author, review, and localize medical support materials, including step-by-step administration guides, visual quick-reference cards, and specialized nursing Standard Operating Procedures (SOPs).
• Collaborate with Medical and Regulatory Affairs to draft comprehensive Frequently Asked Questions (FAQs), conversion charts, and clinical backgrounders that accurately translate foreign-labelled product monographs for a Canadian clinical audience.
• Transform complex pharmacological data and international regulatory details into clear, actionable, and compliant instructional content.

3. Medical Information, Advisory, & Pharmacovigilance Support

• Act as the definitive frontline clinical authority for healthcare professional inquiries regarding complex drug administration, reconstitution challenges, and specific handling requirements.
• Document, evaluate, and escalate medical inquiries, adverse events, and product quality complaints in strict compliance with Health Canada and Septa Pharma’s Pharmacovigilance protocols.
• Gather and analyze clinical feedback from field visits to identify emerging educational gaps or administrative challenges, proactively designing solutions to optimize frontline hospital workflows.

4. Cross-Functional & Global Alignment

• Work in close coordination with the Mississauga Head Office teams (Medical Affairs, Regulatory Affairs, Quality Assurance, and Product Management) to ensure all clinical messaging aligns with Health Canada Tier 3 Exceptional Importation guidelines.
• Participate in strategic planning at the Mississauga headquarters to integrate global product insights with localized Canadian product onboarding workflows.

Qualifications & Credentials

Education & Professional Credentials

• Active Registration: Current, unencumbered registration as a Registered Nurse (RN) with the College of Registered Nurses of Alberta (CRNA) is mandatory.
• Education: Bachelor of Science in Nursing (BScN) required; an advanced degree (Master’s in Nursing, Healthcare Administration, or Clinical Education) is highly preferred.
• Clinical Background: Minimum of 3–5 years of advanced clinical experience in acute care, infectious disease, public health, or highly specialized infusion/outpatient clinics.
• Specialized Product Knowledge: Prior hands-on clinical experience and working knowledge of Lentocilin reconstitution and administration protocols is a strong asset.
• Laboratory & Phlebotomy Context: Working knowledge and practical experience in a clinical laboratory and blood draw (phlebotomy) environment is an asset, particularly regarding pharmacokinetic monitoring and therapeutic blood sampling.
• Global Perspective: Global or international healthcare experience is a significant asset, specifically in navigating foreign drug formulations, interpreting international pharmaceutical standards, or supporting cross-border medical affairs.
• Parenteral Expertise: Extensive, demonstrated mastery of complex parenteral medication administration, depot injections, and cold-chain/special handling requirements.
• Advanced technical writing capabilities, with a proven portfolio of drafted clinical SOPs, nursing literature, or peer-to-peer educational materials.
• Exceptional public speaking and presentation skills, with the authority to train and influence multidisciplinary medical teams (physicians, pharmacists, and clinical educators).
• Demonstrated capacity to work autonomously in a demanding field-based role while maintaining tight alignment with corporate headquarters.
• Base Location: Mississauga, ON. This position requires active presence at the Mississauga Head Office for cross-functional strategy, administrative duties, and content development when not executing field-based initiatives.
• Field Travel: Requires frequent, intensive travel (up to 40–50%) to hospitals, localized health zones (e.g., Alberta Health Services facilities), and specialized clinics across Alberta, with occasional targeted travel across Western Canada.

Professional Experience & Specialized Skills

• Clinical Background: Minimum of 3–5 years of advanced clinical experience in acute care, infectious disease, public health, or highly specialized infusion/outpatient clinics.
• Specialized Product Knowledge: Prior hands-on clinical experience and working knowledge of Lentocilin reconstitution and administration protocols is a strong asset.
• Laboratory & Phlebotomy Context: Working knowledge and practical experience in a clinical laboratory and blood draw (phlebotomy) environment is an asset, particularly regarding pharmacokinetic monitoring and therapeutic blood sampling.
• Global Perspective: Global or international healthcare experience is a significant asset, specifically in navigating foreign drug formulations, interpreting international pharmaceutical standards, or supporting cross-border medical affairs.
• Parenteral Expertise: Extensive, demonstrated mastery of complex parenteral medication administration, depot injections, and cold-chain/special handling requirements.

Technical & Soft Skills

• Advanced technical writing capabilities, with a proven portfolio of drafted clinical SOPs, nursing literature, or peer-to-peer educational materials.
• Exceptional public speaking and presentation skills, with the authority to train and influence multidisciplinary medical teams (physicians, pharmacists, and clinical educators).
• Demonstrated capacity to work autonomously in a demanding field-based role while maintaining tight alignment with corporate headquarters.

Work Location & Travel Requirements

• Base Location: Mississauga, ON. This position requires active presence at the Mississauga Head Office for cross-functional strategy, administrative duties, and content development when not executing field-based initiatives.
• Field Travel: Requires frequent, intensive travel (up to 40–50%) to hospitals, localized health zones (e.g., Alberta Health Services facilities), and specialized clinics across Alberta, with occasional targeted travel across Western Canada.

Interested candidate/s please email your resume/s to: septapharmard@gmail.com