ADMINISTRATIVE AND CUSTOMER SERVICE ASSOCIATE
Job detail
JUNAID JEWELLERS
ADMINISTRATIVE AND CUSTOMER SERVICE ASSOCIATE
Location: Brampton, Ontario
Work arrangement: On site
Wage and hours: $27.00 per hour / 30 hours per week
Employment terms: Permanent, full-time
Schedule: Morning, day and evening shifts
Start date: As soon as possible
Vacancies: 1
Qualifications
Language: English
Education: Secondary (high) school graduation certificate or equivalent experience
Experience: No experience required, training will be provided.
Job Duties and Responsibilities
Coordinate daily office administrative tasks and assist management with scheduling, correspondence, routine reports and business records.
Prepare, edit and maintain business correspondence, customer quotations, invoices, order forms and other routine documents.
Answer telephone calls, emails and in-person enquiries regarding jewellery products, store services, custom orders and business procedures.
Schedule and confirm customer appointments, consultations, jewellery pickups and follow-up communications.
Maintain organized electronic and paper filing systems for customer records, supplier communications, orders and office documents.
Coordinate the flow of information between customers, management, jewellery designers, sales staff and suppliers.
Keep accurate records of custom jewellery requests, order details and delivery or pickup arrangements, and provide customers with updates.
Assist with routine inventory records, stock-related documentation, purchase requests and office supply orders.
Additional Information
Work conditions: Attention to detail, organization, computer use, customer service and ability to manage multiple tasks
Security and safety: Criminal record check
Who Can Apply
Applications are welcome from Canadian citizens, permanent residents and other candidates, including those who may require authorization to work in Canada.
How to Apply
By email: 7926cad@gmail.com
Submit a resume and, if available, details of relevant administrative or customer service experience.
Screening Questions
Are you available for the advertised shifts?
Can you start on the proposed date?
Are you currently a student?
Do you have any experience or training in office administration or customer service?