Assistant Manager

Company & Position Overview

Located in North Vancouver, where mountain landscapes meet established residential neighbourhoods, Parkway Town Pantry is a retail convenience store operating alongside a Chevron branded fuel station. Open 24 hours a day, we provide local residents, commuters, and visitors with snacks, beverages, everyday essentials, and fuel services. A successful store depends on people who take pride in their work. From keeping merchandise available and displays organized to helping customers and supporting colleagues, each member of our team contributes to a welcoming, dependable shopping experience.

We are seeking an Assistant Manager with retail or supervisory experience who is ready to take an active role in daily operations and team leadership. Working closely with management, you will coordinate staff and shift coverage, support employee training, oversee inventory replenishment and merchandise presentation, and assist with cash handling and reconciliation. You will also address customer concerns and help maintain consistent service, safety, and operating standards. Our round the clock operations call for sound judgment, clear communication, and effective coordination between shifts. We are looking for someone who can organize priorities, provide practical guidance to employees, and respond professionally when the store becomes busy or an operational issue arises. This is an opportunity to broaden your retail management experience and contribute to a business serving the North Vancouver community. If you lead by example, value teamwork, and take ownership of delivering reliable customer service, we welcome your application.

Employer

Legal Name: GMS Enterprises Ltd.

Operating Name: Parkway Town Pantry
Business Address: 2620 Mt Seymour Pkwy, North Vancouver, BC V7H 1E7
Website: www.journie.ca/chevron/bc en

Position Description

Position: Assistant Manager

Type of employment: Full Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 2620 Mt Seymour Pkwy, North Vancouver, BC V7H 1E7

Compensation & Benefits

Salary: $70,000   $75,000 per annum, based on experience.

Employee discounts: Discounts on retail merchandise and fuel purchases.

Health benefits: Employer sponsored health coverage, subject to plan eligibility and terms.

Paid vacation: Vacation entitlement and statutory holiday pay in accordance with applicable employment standards.

Training and development: On the job training and opportunities to strengthen retail management and leadership skills.

Supportive workplace: A collaborative team environment with guidance from management.

Job Responsibilities

• Oversee and evaluate daily retail store and fuel station operations, addressing staffing, inventory, equipment, and service issues to maintain dependable 24 hour service.

• Prepare staff schedules, assign responsibilities, and ensure adequate coverage for checkout service, merchandise receiving, shelf replenishment, and forecourt monitoring.

• Review point of sale reports, customer purchasing patterns, seasonal demand, and nearby competitors’ offerings to identify sales opportunities and adjust stock levels.

• Determine suitable merchandise selections, allocate shelf space, and implement approved pricing and payment policies to support sales and profitability.

• Identify and assess suppliers for snacks, beverages, and other merchandise for resale. Negotiate purchase prices, order quantities, delivery schedules, and return terms.

• Develop and implement marketing strategies through seasonal promotions, product bundles, and point of sale displays. Assess sales results and refine promotional activities accordingly.

• Plan operating budgets, authorize expenditures within delegated limits, and monitor retail and fuel revenues, purchasing costs, labour expenses, and inventory losses. Address variances and identify opportunities to improve financial performance.

• Oversee delivery verification, stock reconciliation, product rotation, and expiry checks to maintain product availability and reduce waste.

• Review till reconciliations and shift reports, investigate transaction discrepancies, and maintain effective cash handling controls.

• Evaluate customer service through feedback, complaints, and staff observations. Resolve customer requests and introduce improvements to checkout efficiency and the shopping and fuelling experience.

• Assess staffing requirements, participate in hiring decisions, and oversee onboarding, training, performance evaluations, and employee development to support staff retention.

• Maintain clear shift handovers and ensure employees follow store and forecourt procedures for cleanliness, safety, security, and loss prevention.

• Perform other related management duties to support efficient store operations, consistent customer service, and overall profitability.

Qualification & Requirements

• A minimum of three years of relevant experience in retail, convenience store, fuel station, or a comparable customer facing service environment, including supervisory or management responsibilities.

• Education in business administration, retail management, or a related field is an asset but is not mandatory.

• Demonstrated ability to lead employees, coordinate shift schedules, provide training, and address performance concerns professionally.

• Practical knowledge of inventory control, merchandising, point of sale systems, cash reconciliation, and loss prevention.

• Ability to review sales reports, monitor operating costs, and identify opportunities to improve sales and profitability.

• Strong communication and customer service skills, with sound judgment in resolving complaints and operational issues.

• Effective organization and problem solving skills, with the ability to manage competing priorities in a busy retail environment.

• Availability to work shifts that may include evenings, overnight hours, weekends, and holidays in a 24 hour operation.

How to Apply?

Email: chveshore@sunoco.com

In Person: 2620 Mt Seymour Pkwy, North Vancouver, BC V7H 1E7

When submitting your application, please ensure your resume includes your current phone number for contact purposes. Thank you for your application and interest in this opportunity. Please note that only candidates who clearly meet the job requirements will be contacted and considered for the next stage of the hiring process.

Selection Process

Applicants must submit a current resume that clearly demonstrates how they meet the stated job requirements. The resume must identify relevant employment dates, positions held, supervisory or management responsibilities, and experience in retail operations, inventory control, cash handling, and staff leadership. A general resume that does not provide sufficient detail to assess these requirements may not be shortlisted. Shortlisted candidates may undergo telephone or virtual screening followed by an interview to assess their experience, operational knowledge, communication skills, and suitability for the position. Employment history and references may be verified. Only applicants who demonstrate that they meet the required qualifications will be considered for employment.

Why Join Us?

Joining our Chevron branded retail and fuel location means contributing to a local business associated with a globally recognized energy brand. At Parkway Town Pantry, you will gain practical experience in retail management, strengthen your leadership skills, and help deliver the dependable service our customers expect. We are committed to a respectful workplace built on teamwork, accountability, safety, and professionalism. We invest in our employees through practical training, constructive feedback, and opportunities to develop their skills and take on greater responsibility. We value initiative, recognize dependable performance, and encourage employees to contribute ideas that improve both daily operations and customer experience.