Remote Travel Concierge

Position Title: Remote Travel Concierge
Location: Remote – Ontario, Canada
Start Date: October 2026
Position Type: Permanent, Full-Time Overnight Schedule. Must be available to work on weekends.
Pay Range: Staring from $20.00 per hour + Performance Incentives

At Aspire Lifestyles, we help customers navigate everything from itinerary changes and travel disruptions to complex international travel arrangements. We're looking for experienced Travel Advisors who enjoy solving problems, delivering exceptional customer experiences, and working with premium clientele.

This is not a sales position.

This is a newly created permanent position.

Whether you've worked for an airline, travel agency, corporate travel company, OTA, or reservations environment, your travel expertise can make a real impact here.

Why Travel Professionals Choose Aspire

· Fully remote position within Ontario

· Starting from $20.00/hour, with opportunities for performance incentives

· Annual performance and compensation reviews

· Comprehensive medical, dental, and vision benefits

· RRSP matching program

· Paid training

· Paid vacation and personal time

· Stable, permanent full-time employment

· Work with premium global brands and travelers

· No outbound sales or commission pressure

· Potential opportunity for compressed work weeks (4 x 10-hour shifts based on operational requirements)

· Supportive team culture and leadership

What Makes This Role Different?

Every day is different.

You'll help travelers navigate flight changes, resolve travel disruptions, answer loyalty program questions, coordinate travel solutions, and deliver personalized service to customers who expect a premium experience.

If you enjoy thinking on your feet, solving problems, and using your travel expertise to genuinely help people, you'll thrive here.

What You'll Be Doing

• Assist customers with domestic and international travel requests
• Research, book, modify and manage travel arrangements
• Utilize Sabre and other GDS tools to support customer needs
• Resolve travel-related issues quickly and professionally
• Support customers through phone, email and chat interactions
• Document customer interactions accurately
• Deliver exceptional service while meeting quality and productivity standards

What We're Looking For

Required

• Minimum 2 years of travel industry experience
• Experience using a Global Distribution System (GDS) is required
• Sabre experience strongly preferred
• Experience supporting airlines, travel agencies, corporate travel or travel reservations
• Excellent communication and customer service skills
• Strong problem-solving abilities
• Ability to thrive in a fast-paced environment

Nice to Have

• Loyalty or concierge experience
• Premium hospitality experience
• International travel knowledge
• Additional language skills

Language Assets

We'd love to hear from candidates who speak:

• French
• Mandarin
• Cantonese

Work Requirements

• Must reside in Ontario
• Must be available for permanent overnight shifts
• Must be available weekends and statutory holidays
• Dedicated home office space
• Reliable hardwired high-speed internet
• Ability to successfully complete a background check
• High School Diploma or equivalent

Ready to Put Your Travel Expertise to Work?

If you have GDS experience and are looking for a stable remote career where your travel knowledge is valued, we'd love to hear from you.

Apply today and help create exceptional travel experiences with Aspire Lifestyles.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.