Restaurant General Manager

Restaurant General Manager

Employer:                   Your Sharing Kitchen Inc. DBA Wooden Fish Restaurant

Employer address:      1403 Marine Drive

                                    West Vancouver, BC V7T 1B7

Position name:            Restaurant General Manager

Location of work:       1403 Marine Drive

                                    West Vancouver, BC V7T 1B7

Nature of position:      Permanent, full-time (30 hours per week)

Wage:                          $39.00 per hour

Vacation:                    4% in lieu

Benefits:                      Employee meals and meal discounts; training and professional development opportunities

How to apply:             Please send your cover letter and resume, attention Uyen, by email to woodenfish1403@gmail.com  

JOB DUTIES. The following duties will be performed in this position:

• Plan, organize, direct, control, and evaluate restaurant operations.
• Oversee daily front-of-house and back-of-house operations to ensure efficient coordination between service, kitchen, and management teams.
• Establish, implement, and continuously improve operating policies, procedures, and service standards.
• Monitor restaurant performance and identify operational issues, inefficiencies, and opportunities for improvement.
• Develop and implement action plans to improve productivity, service quality, customer satisfaction, and overall restaurant performance.
• Ensure that the restaurant maintains consistent standards for food quality, presentation, cleanliness, service, and customer experience.
• Monitor restaurant revenues, operating expenses, and overall financial performance.
• Determine staffing requirements based on business volume and operational needs.
• Participate in the recruitment, selection, hiring, and training of restaurant employees.
• Supervise, coach, and support restaurant supervisors, kitchen staff, and front-of-house employees.
• Oversee orientation and training programs for new and existing employees.
• Establish staff schedules and ensure adequate staffing for daily operations.
• Monitor employee attendance, productivity, service standards, and job performance.
• Respond to and resolve customer complaints professionally and promptly.
• Oversee inventory levels for food, beverages, restaurant supplies, cleaning products and other operational materials.
• Work with the owner and kitchen management to evaluate menu performance and customer preferences.
• Ensure that restaurant operations comply with applicable food safety, occupational health and safety, employment and municipal requirements.
• Identify opportunities to increase sales, improve operational efficiency, and strengthen the restaurant’s competitive position.

REQUIREMENTS. The successful applicant will possess, at a minimum, the following skills and experience:

• A university degree or college diploma in business administration, hospitality management, food service management, or a related discipline.
• Graduate-level education in business administration or management is preferred.
• At least 3 years of experience in a restaurant, other food service, or hospitality environment.
• At least 2 years of management experience in the food service industry (restaurant environment preferred).
• Strong knowledge of restaurant operations, customer service, staffing, inventory management, and cost control.
• Demonstrated ability to manage budgets, revenues, labour costs, food costs, and other operating expenses.
• Experience recruiting, training, supervising, and evaluating employees.
• Strong leadership, organizational, decision-making, and problem-solving abilities.
• Experience managing multicultural teams and working with diverse customers, employees, and suppliers is preferred.
• Familiarity with Vietnamese cuisine and Vietnamese restaurant service standards is preferred.
• Strong interpersonal and communication skills; ability to work effectively with employees, customers, suppliers, and ownership.
• Ability to analyze operational and financial information and implement appropriate corrective actions.
• Ability to manage multiple priorities and work independently in a fast-paced restaurant environment.
• Knowledge of applicable food safety, workplace health and safety, and employment standards requirements.
• Serving It Right responsible beverage service certification.
• FOODSAFE certification is preferred.

We would like to thank you for your interest in this position. However, only those selected for an interview will be contacted.