Clerk, hotel front desk

A Hotel Front Desk Clerk is responsible for helping hotel guests with any questions or concerns they have during their stay. They are also responsible for providing information about the hotel facilities, services, and nearby points of interest. There are some administrative duties required by the position as well, which can include faxing, filing, booking reservations, and answering the phone calls and emails. A Hotel Front Desk Clerk may also perform light housekeeping and cleaning duties, depending on the size of the property. Lastly, the Hotel Front Desk Clerk deals with cash and payments, and is therefore also responsible for balance sheets, creating cash reports, and depositing cheques as required.

Hotel Front Desk Responsibilities:

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests' payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.
• Keeping abreast of attractions that may be of interest to guests.

Job Types: Full-time

Language: English

Experience: Will train

Education: High school or experience an asset