Restaurant Manager (NOC: 60030)

Job Title: Restaurant Manager (NOC: 60030)

Employer: AECL Enterprise Inc. o/a A&W Restaurant
Location of work: 2736 Chamberland St, Rockland, ON, K4K 0B8
Employment Type: Full-time, Permanent
Wage: $37.00 per hour
Hours: We guarantee a minimum of 32 hours per week
Number of vacancies: 1

Job Description

The Manager is responsible for ensuring an excellent guest experience by leading and coordinating the restaurant team. This role ensures that all operations meet company standards, food safety regulations, and customer service expectations.

Key Responsibilities

Operations Management

• Plan, organize, direct, control, and evaluate daily operations.
• Ensure compliance with A&W brand standards, policies, and operating procedures.
• Open and close the restaurant as required.
• Monitor service speed, food quality, cleanliness, and guest satisfaction.

• Recruit, hire, train, supervise, and evaluate employees.
• Prepare staff schedules and manage labour costs.
• Motivate employees and foster a positive work environment.
• Conduct performance reviews and implement disciplinary measures when necessary.
• Resolve customer complaints promptly and professionally.
• Ensure guests receive friendly, efficient, and high-quality service.
• Promote customer loyalty through exceptional dining experiences.
• Order food, beverages, supplies, and restaurant equipment.
• Monitor inventory levels and minimize waste.
• Ensure proper storage and stock rotation.
• Ensure compliance with food safety regulations and public health requirements.
• Maintain sanitation and cleanliness throughout the restaurant.
• Ensure occupational health and safety policies are followed.

Work Conditions & Schedule

• Flexible schedule required as shifts include mornings, days, evenings, weekends, and holidays
• Work in a fast-paced environment with standing for extended periods
• Ability to work under pressure and meet deadlines

Requirements

• Post-secondary diploma or certificate in a related field combined with at least 5 years of experience related to the position.
• Strong leadership, communication, and organizational skills
• Ability to work in a team-oriented environment
• Ability to handle customer concerns professionally
• Reliable and punctual

Compensation & Benefits

• Hourly wage: $37.00 with annual increase as per company policy
• Minimum 32 hours per week
• 4% vacation pay
• $600 per year for medical expense allowance after one year
• Overtime pay as per Ontario Employment Standards

Language of Work

• English (required for communication with staff and customers). Knowledge of French an asset.

How to Apply

Please apply by email with your resume and cover letter to the attention of Mr. Christian Lanthier at Chris.lanthier@awzaika.com