Retail Store Supervisor

Company & Position Overview

1164330 BC Ltd. dba Super Save Gas is a gas station and convenience retail business located in Merritt, British Columbia. The company provides fuel services and a variety of convenience store products to local residents, commuters, and travellers while maintaining a strong commitment to customer service, safety, and operational efficiency. To support its daily retail operations and ensure effective staff supervision, inventory management, and quality customer service, the company is seeking to hire a Retail Store Supervisor on a full-time, permanent basis.

We are seeking a reliable and experienced Retail Store Supervisor to join our team at 1164330 BC Ltd. dba Super Save Gas. The successful candidate will supervise retail staff, coordinate daily store operations, manage inventory, assist with customer service, prepare work schedules, and ensure the store is clean, organized, and operating efficiently. The position requires strong leadership, communication, and organizational skills, along with the ability to maintain high standards of customer service, safety, and operational excellence in a fast-paced gas station and convenience store environment.

Employer Information

Company Name: 1164330 BC Ltd. dba Super Save Gas
Company’s Legal Name: 1164330 BC Ltd.
Company’s Operating Name: Super Save Gas
Business Address: 2525 Nicola Avenue, Merritt, British Columbia, V1K 1B8
Website: www.supersave.ca

Position Description

Position: Retail Store Supervisor
Type of employment: Full-Time; Permanent
No of positions: 1
Anticipated Start date: As soon as possible
Work Location: 2525 Nicola Avenue, Merritt, British Columbia, V1K 1B8

Salary and Benefits

Salary: $23.50 – $26.50 per hour (depending on skills and experience)
Overtime and Vacation Pay
Night shift premium, flexible schedule
Stable & full-time employment
Work-life balance through flexible and accommodating work environment

Job Responsibilities

• Coordinate with team members to assign responsibilities for stocking, cleaning, labeling, and decorating the store.
• Supervise and coordinate all sales transactions between staff and cashiers to ensure a smooth customer experience.
• Attend to customer queries and complaints in person or over the phone, addressing issues like employee behavior, product availability, and returns.
• Facilitate resolution of escalated customer service issues.
• Operate the cash register, handling payments through cash, debit cards, and credit cards.
• Assist with authorizing special payment methods like cheques and managing merchandise returns.
• Prepare inventory orders based on current stock levels to keep the store well-supplied.
• Prepare daily reports to track sales volumes and merchandising effectiveness.
• Assist in the hiring process for new staff members and oversee their sales skills training.
• Hold regular team meetings to discuss performance metrics, customer feedback, and workflow improvements.
• Maintain optimal store conditions by upholding visual merchandising standards and managing in-store promotions.
• Implement loss prevention strategies to minimize theft and fraud risks.
• Perform any other duties required for the store's successful operation.

Job Requirements

• Completion of secondary school.
• Demonstrated supervisory or leadership experience in retail.
• Education in business or a related field would be an asset.
• Ability to lead and manage a team to achieve common goals in a fast-paced environment.
• Strong leadership skills with a commitment to fostering an inclusive and diverse workplace.
• Exceptional communication, organizational, and problem-solving abilities.
• Flexibility to work weekend shifts and adapt to the store's needs.

How to apply?

Email: supersavemerritt@gmail.com
In Person: 2525, Nicola Avenue, Merritt, BC, V1K 1B8.

If you are a motivated and customer-focused professional with retail and supervisory experience, we encourage you to apply. Join 1164330 BC Ltd. dba Super Save Gas and become part of a team committed to delivering excellent customer service and maintaining efficient, safe, and reliable retail operations.

Selection Process

Candidates must submit a current resume outlining their relevant qualifications and/or experience. Applicants whose skills and experience best match the position requirements will be shortlisted for an initial screening, followed by an interview. Reference checks may be conducted to verify previous employment. We are seeking a reliable and customer-focused individual with strong leadership, communication, and organizational skills who can effectively support the daily operations of our retail store.

Why Join Us?

At 1164330 BC Ltd. dba Super Save Gas, we offer stable full-time employment in a professional, customer-focused, and supportive work environment. Employees have the opportunity to develop their retail, customer service, and leadership skills while contributing to the efficient operation of our gas station and convenience store. We are committed to maintaining a safe, respectful, and inclusive workplace and are proud to be an equal opportunity employer that values diversity and teamwork.