Car Wash Manager

Car Wash Manager- Speedwash 

Job details
Location: 2357 Sooke Road, Colwood, BC, V9B 1X8
Work location: On site
Salary: $60,000 to $70,000 annually (To be negotiated) / 30 to 35 hours per week
Terms of employment: Permanent employment, Full time
Start Date: Starts as soon as possible
Vacancies: 1 vacancy

Job Requirements
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 3 years to less than 5 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Work setting: Car wash

Tasks

• Plan, organize, direct, control, and evaluate the daily operations of the car wash facility to ensure efficient and high-quality customer service.
• Develop and implement operational policies, procedures, and service standards to improve efficiency, productivity, and customer satisfaction.
• Hire, train, supervise, schedule, and evaluate car wash attendants and customer service staff.
• Monitor employee performance, provide coaching and performance feedback, and ensure compliance with company policies and workplace standards.
• Respond to customer inquiries, resolve complaints, and implement corrective actions to maintain a high level of customer satisfaction.
• Prepare staff work schedules and ensure adequate staffing levels to meet daily operational requirements.
• Plan and control the operating budget, monitor expenses, and authorize purchases of cleaning chemicals, maintenance supplies, and operational inventory.
• Monitor inventory levels of cleaning products, detailing supplies, equipment parts, and other consumables, and coordinate timely procurement.
• Coordinate preventive maintenance and repairs of automated wash tunnels, payment kiosks, vacuum stations, and other equipment to minimize operational downtime.
• Ensure compliance with workplace health and safety regulations, environmental standards, and company operating procedures.
• Review daily sales reports, membership subscriptions, operational performance, and financial records, and implement strategies to improve profitability.
• Develop and implement local marketing initiatives, promotional campaigns, and customer membership programs to increase business growth and customer retention.
• Maintain accurate operational records, including employee attendance, inventory reports, maintenance logs, customer feedback, and incident reports.
• Liaise with equipment suppliers, maintenance contractors, and senior management regarding service agreements, operational improvements, and business objectives.
• Evaluate business performance, identify opportunities to improve operational efficiency and service quality, and implement continuous improvement initiatives.

Supervision

• 11-15 people

Additional information

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Fast-paced environment

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Reliability
• Team player

How to apply
By email
jobatspeedwash@gmail.com

In person

2357 Sooke Road, Colwood, BC, V9B 1X8

Between 10:00 AM and 04:00 PM