Housekeeping Supervisor

Company and Position Overview: Located in the heart of Dawson Creek, Coast Dawson Creek Hotel is a welcoming destination known for exceptional guest service, comfortable accommodation, and a commitment to creating memorable experiences for every traveler. As part of the respected Coast Hotels family, we take pride in delivering friendly hospitality, professional service, and a positive workplace culture where employees are valued and empowered to grow.

Our team is dedicated to exceeding guest expectations through teamwork, attention to detail, and a genuine passion for hospitality. Whether serving business travelers, tourists exploring Northern British Columbia, or guests visiting the famous Mile 0 of the Alaska Highway, we strive to provide an outstanding stay from check-in to check-out. At Coast Dawson Creek Hotel, we believe our people are the key to our success. We foster a supportive and collaborative environment that encourages professional development, leadership, and career advancement. If you are passionate about hospitality and enjoy creating exceptional guest experiences, we invite you to join our team and be part of a company that values service excellence and community connection.

We are seeking an experienced Housekeeping Supervisor to direct the daily operations of the housekeeping department. This role ensures all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, safety, and presentation. The Supervisor leads by example, supports the team and acts as a key point of contact between the housekeeping team and hotel management.

Employer Information

Company’s Legal Name: 1479084 BC LTD.

Company’s Operating: Coast Dawson Creek Hotel       

Business Address: 10600 8 ST Dawson Creek, BC V1G3R3

Website: www.coasthotels.com/coast-dawson-creek-hotel

Position Description                                                                                                                                                

Position: Housekeeping Supervisor

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 10600 8 ST Dawson Creek, BC V1G3R3

Salary & Benefits

Salary: $26.00 - $28.50 per hour

Overtime, Vacation Pay, Paid Sick Leave

Stable & full-time employment

Employee discounts on hotel stays, dining, and other amenities across the Coast Hotels portfolio

Recognition and rewards for outstanding performance

Access to exclusive employee events and activities

Work-life balance through flexible and accommodating work environment

Job Responsibilities

• Supervise, coordinate, and support the daily activities of room attendants, housekeeping and laundry staff.
• Assign duties and work schedules to room attendants, laundry attendants, and public area cleaners.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and compliance with hotel standards.
• Monitor housekeeping supplies and linens, and assist with inventory control and ordering.
• Train new employees and provide ongoing coaching and performance feedback.
• Ensure proper use, storage, and inventory of cleaning supplies, chemicals, and equipment.
• Respond promptly and professionally to guest requests and housekeeping-related concerns.
• Collaborate with the Front Desk and Maintenance departments to ensure rooms are guest-ready and maintenance issues are reported and resolved.
• Handle lost-and-found items in accordance with hotel policy.
• Assist with attendance tracking, and productivity monitoring.
• Maintain accurate records, inspection reports, and departmental documentation.
• Ensure compliance with health, safety, and sanitation regulations.
• Support management in achieving departmental goals, guest satisfaction targets, and quality assurance standards.

Qualification & Requirements

• Completion of secondary school is required
• Previous experience in housekeeping or a related role is required
• Supervisory experience in a hospitality setting is an asset
• Demonstrated ability to lead and manage a team effectively.
• Good communication skills in English
• Ability to communicate clearly and professionally with staff and guests
• Ability to work in a fast-paced environment and manage multiple tasks efficiently

How to Apply?

Email:  kadiyanr14@gmail.com

In Person: 10600 8 ST Dawson Creek, BC V1G3R3

Please include “Housekeeping Supervisor – Coast Dawson Creek Hotel” in the subject line of your application.

Selection Process

All applications will be reviewed to assess whether candidates meet the stated education, experience, and skill requirements for the position. Candidates whose qualifications closely align with the role will be shortlisted for further evaluation. The selection process may include an initial telephone or virtual screening to evaluate relevant experience, communication skills, and overall suitability, followed by a formal interview. Reference checks may be conducted to verify previous employment history and performance.

Only candidates who successfully meet the job requirements and complete the selection process will be considered for the position.

Why Join Us?

Coast Dawson Creek Hotel offers a stable and professional work environment where employees are valued for their contribution to maintaining high hospitality standards. This position provides an opportunity to take on a supervisory role within a structured team, gain hands-on experience in hotel operations, and contribute directly to guest satisfaction. We are committed to maintaining a respectful workplace and supporting employees in performing their roles effectively within a consistent and well-managed operational setting.