Technical Support Engineer
Job detail
NOC: 21222 (Technical Support Engineer)
Languages: English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
4+ years of experience in testing across various testing types (functional, non-functional, UAT)
Hybrid
Work must be completed both in person and remotely.
Location
4300 North Fraser Way suite 195, Burnaby, British Columbia V5J 0B3
Responsibilities
Tasks
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Execute and document results of software application tests and information and telecommunication systems tests
- Coordinate IT projects, including the design and deployment of new IT systems and services
- Perform preventive maintenance
- Develop and implement quality control programs
- Collect data to identify areas for improvement within an organization’s IT infrastructure
Experience and specialization
Computer and technology knowledge
- SQL
- Python
- MS SQL Server
Certification (preferred)
- ITIL v3 Foundation Level
- Microsoft Certified: Azure Developer Associate
- Experience using tools like Jira to track and manage defects.
- Knowledge of cloud technologies such as Azure, AWS.
How to apply
By email
What you must include in your application:
- Answers to the following screening questions:
- Do you have the required certifications listed in the job posting?