Food service supervisor

Work setting

• Food service establishment
• On-site customer service

Responsibilities

Tasks

• Food service supervisors supervise, direct and coordinate the activities of workers who prepare, portion and serve food. They are employed by hospitals and other health care establishments and by cafeterias, catering companies and other food service establishments.
• • Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food
  • Estimate and order ingredients and supplies required for meal preparation
  • Prepare food order summaries for chef according to requests from dieticians, patients in hospitals or other customers
  • Establish work schedules and procedures
  • Maintain records of stock, repairs, sales and wastage
  • Train staff in job duties, and sanitation and safety procedures
  • Supervise and check assembly of regular and special diet trays and delivery of food trolleys to hospital patients
  • Ensure that food and service meet quality control standards
  • May participate in the selection of food service staff and assist in the development of policies, procedures and budgets
  • May plan cafeteria menus and determine related food and labour costs
  • .
    • Establish methods to meet work schedules
    • Supervise and co-ordinate activities of staff who prepare and portion food
    • Train staff in job duties, sanitation and safety procedures
    • Estimate ingredient and supplies required for meal preparation
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
    • Maintain records of stock, repairs, sales and wastage
    • Establish work schedules
    • Train staff in preparation, cooking and handling of food
    • Inspect kitchens and food service areas
    • Clean kitchen and work areas
    • Manage kitchen operations
    • Supervise kitchen staff and helpers
    • Maintain inventory and records of food, supplies and equipment

Supervision

• Food and beverage servers
• Food service counter attendants and food preparers

Additional information

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Attention to detail
• Repetitive tasks

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player