Team Lead

Job Summary
We are seeking a dynamic and motivated Team Leader to oversee daily operations within our hospitality environment. The ideal candidate will excel in providing exceptional guest services, leading a team, and ensuring smooth service delivery. This role offers an opportunity to develop leadership skills while maintaining a focus on customer satisfaction and operational excellence.

Duties

• Supervise and motivate team members to deliver outstanding guest experiences
• Coordinate daily activities to ensure efficient service flow and adherence to quality standards
• Assist with guest inquiries, resolve issues promptly, and ensure high levels of customer satisfaction
• Train new staff members on service protocols, company policies, and guest interaction standards
• Monitor team performance, provide feedback, and support professional development
• Ensure compliance with health and safety regulations at all times within the facility.
• Collaborate with management to implement operational improvements and uphold brand standards

Requirements

• Proven experience in leadership or managerial roles
• Strong leadership skills with the ability to motivate and guide a team effectively
• Excellent communication and interpersonal skills
• Demonstrated problem-solving skills and a customer-focused attitude
• Flexibility to work during peak hours, including evenings or weekends if necessary
• Prior experience in a supervisory or team-leading role is mandatory
• A positive attitude, reliability, and commitment

Please apply with your resume and a short cover letter telling us a little more about yourself!

resume@unstoppablestaffing.com or call 289-499-3200