Business Systems Analyst

Business Systems Analyst 

Employer details: Metalogics

Job details

• Location: Etobicoke, ON M8Z 2C9
• Work location: On site
• Salary: 71,000 annually / 30.00 to 35.00 hours per week
• Terms of employment: Permanent; employment: Full time
• Morning, Day
• Starts as soon as possible
• Benefits: Health benefits
• Vacancies: 1 vacancy

Languages: English

Education: Bachelor's degree

Experience: 2 years to less than 3 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Work closely with yard managers, scale operators, dispatchers, and sales teams to understand daily operations and identify process improvement opportunities.
• Gather, document, and analyze business requirements for CRM and reporting systems.
• Define data integration points between CRM, weighbridge software, accounting systems, and Power Bi dashboards.
• Collaborate with software vendors and IT partners to ensure seamless system integration.
• Coordinate and conduct User Acceptance Testing (UAT) to confirm that systems meet business requirements and perform reliably in operational environments.
• Develop and execute implementation plans for new software solutions, including staff training and change management.
• Provide hands-on support during rollout and ensure data accuracy across systems.
• Create and maintain training documentation, quick-reference guides, and user manuals.
• Troubleshoot issues and serve as the first point of contact for technology-related inquiries.
• Translate complex technical information into clear, actionable insights for non-technical stakeholders.
• Conduct regular progress updates and performance reviews of implemented systems.
• Identify and recommend opportunities for ongoing system enhancement and automation.
• All administrative responsibilities related to supervising the Scale Operators

Experience and specialization

• Scrap and Industry environment experience

Computer and technology knowledge

• CRM HubSpot
• Mayer Materials

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

Support for youths

Support for Indigenous people

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

How to apply

By email: lpriestley@metalogics.ca