Fort Clean Co
Job detail
Fort Clean Co. located at Fort St. John, BC is currently looking for one permanent full time Client Relations Manager to start as soon as possible.
Employer: Fort Clean Co
Position: Client Relations Manager (NOC 60040)
Location: Fort St. John, BC
Wage: $63–$66 per hour
Hours: 40 hours per week
Education: Completion of post-secondary education
Experience: Minimum 4 years of experience in client relations
Duties:
- Develop and oversee client relationship strategies to support long-term business growth across commercial, industrial, and construction sectors
- Serve as the primary point of contact for key clients, ensuring consistent communication and a high level of service delivery
- Build and maintain strong relationships with contractors, property managers, and corporate clients to secure ongoing service agreements
- Monitor client satisfaction, proactively address concerns, and implement solutions to enhance service quality and retention
- Coordinate with operations teams to ensure services are delivered in accordance with client expectations and contractual requirements
- Identify opportunities to expand existing accounts by introducing additional services and customized service packages
- Lead client onboarding processes, ensuring a smooth transition from initial agreement to active service delivery
- Analyze client feedback, service performance, and market trends to improve engagement strategies and support business development efforts
- Establish client service standards and internal processes to maintain consistency and efficiency across all accounts
- Support contract renewals and participate in negotiations related to service scope, pricing, and service agreements
- Prepare reports on client activity, retention rates, and service performance for management review
- Represent the company in meetings and industry interactions to strengthen client relationships and promote company services
How to Apply:
- Please send your detailed resume to: fortcleanco@gmail.com
- Only qualified candidates will be contacted for an interview.