Retail Store Supervisor

Retail Store Supervisor - Speedwash 

Job details
Location: 19869 Fraser Hwy. Langley, BC V3A 4E1
Work location: On site
Salary: 36.00 hourly / 32 hours per week
Terms of employment: Permanent employment, Full time
Start Date: Starts as soon as possible
Vacancies: 1 vacancy

Job Requirements
Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 3 years to less than 5 years
On site: Work must be completed at the physical location. There is no option to work remotely.
Work setting: Retail service establishment, On-site customer service

Responsibilities

Tasks

• Ensure smooth daily operations, including opening and closing procedures, site cleanliness, and readiness of all service areas
• Supervise staff by assigning tasks, monitoring performance, and ensuring work is completed efficiently and on time
• Provide excellent customer service by greeting customers, answering inquiries, and resolving complaints professionally
• Promote wash packages, memberships, and add-on services to increase sales and meet targets
• Monitor vehicle flow and adjust staff positions to reduce wait times and maintain efficiency during busy periods
• Inspect completed vehicles to ensure cleaning and service standards are consistently met
• Assist in preparing staff schedules and ensure adequate coverage during peak hours
• Handle cash and electronic transactions accurately using POS systems and follow proper cash handling procedures
• Perform basic checks on equipment and report any malfunctions or maintenance needs promptly
• Monitor inventory levels and restock supplies such as cleaning products, towels, and retail items
• Ensure compliance with health and safety procedures, including proper use of equipment and handling of chemicals
• Maintain team morale by providing guidance, support, and clear communication of daily goals and expectations

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Standing for extended periods

Personal suitability

• Team player
• Dependability
• Ability to multitask

How To Apply
In person
19869 Fraser Hwy.
Langley BC
V3A 4E1
Between 10:00 AM and 04:00 PM