Assistant Manager

Company & Position Overview

Canco Petroleum, launched in 2016 as an independent Canadian fuel and retail chain, has quickly established itself as a dynamic and competitive alternative to traditional big-box fuel retailers. Built on more than 15 years of combined industry experience, Canco continues to expand its footprint across Canada while maintaining a strong focus on operational excellence, customer convenience, and community engagement. As a proudly Canadian born brand, Canco is committed to delivering high-quality fuel and retail services while supporting the growth of local businesses and the communities it serves. Our organization values innovation, reliability, and customer satisfaction, which are at the core of our continued success. At Canco, we foster a workplace culture built on diversity, inclusion, and mutual respect, creating an environment where employees are empowered to grow, contribute, and succeed. We believe that investing in our people is essential to maintaining the high standards that define the Canco brand.

As our operations continue to grow, we are committed to maintaining the high standards of customer service, efficiency, and reliability that customers expect from the Canco brand. To support this growth, we are seeking a dedicated and experienced Assistant Manager who can help oversee daily store operations, supervise staff, maintain operational standards, and ensure the store runs smoothly while delivering an excellent customer experience.

Employer Information

Company’s Legal Name: 1231306 B.C. LTD

Company’s Operating Name: Canco

Business Address: 1799 HWY 33 East Kelowna, British Columbia V1P 1E8

Position Description

Position: Assistant Manager

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 1799 HWY 33 East Kelowna, British Columbia V1P 1E8

Salary & Benefits

Salary: $40.00 per hour

Overtime & vacation pay

Stable & full-time employment

Employee discount on store items

Job Responsibilities

• Operations Support: Assist the Site Manager in operational planning and overseeing daily store operations to ensure smooth and efficient customer experience.
• Team Supervision: Oversee staff activities, assign tasks effectively, and ensure compliance with company policies, with a focus on maintaining exceptional customer service standards.
• Inventory Management: Monitor inventory levels and oversee product replenishment, placing orders for gas and retail items, organizing storage areas, and managing shelf displays to optimize product visibility.
• Equipment Oversight: Regularly inspect and maintain fuel pumps, POS systems, and other store equipment; arrange for repairs or replacements as needed to ensure safe operation in line with safety standards.
• Safety Checks: Conduct health, safety, and security checks to ensure compliance with provincial and federal regulations, including fire safety protocols, hazardous material handling, and emergency response plans.
• Market Analysis: Stay informed of consumer trends, seasonality, and local competitor activities to tailor product assortment and maintain a competitive edge.
• Supplier Negotiation: Work with suppliers and vendors to negotiate favorable pricing while building reliable partnerships to ensure consistent fuel and merchandise supply.
• Promotions: Develop and implement in-store promotions and loyalty programs to attract customers, working closely with the Site Manager to boost foot traffic and sales.
• Budget Management: Assist with budget management by reviewing daily sales reports, monitoring cash flow, and approving expenditures within authorized limits to support profitability.
• Customer Service: Provide excellent customer service by handling complaints and inquiries professionally, ensuring a positive shopping experience and encouraging customer loyalty.
• Recruitment and Training: Oversee the hiring process with the Site Manager, participate in onboarding and training sessions for new staff, and foster a welcoming, supportive team environment that encourages retention.
• Scheduling: Organize and approve staff schedules to ensure coverage across all shifts, balancing labor costs with customer demand, and managing shift swaps and coverage in emergencies.
• Loss Prevention: Implement strategies to prevent loss, monitor high-risk areas, ensure security procedures are followed, and conduct regular audits to minimize shrinkage and theft.
• Performance Reporting: Prepare and analyze regular sales and operational reports, providing insights to improve store efficiency, meet performance targets, and implement corrective actions where needed.
• Financial Accuracy: Oversee financial reporting and reconciliation processes, including end-of-day reconciliations, cash handling, and deposits, ensuring accuracy and accountability.
• Work Culture: Foster a positive, inclusive work culture by promoting diversity, mutual respect, and open communication, ensuring all team members feel valued and supported.
• Additional Duties: Perform other job-related duties as required to support smooth daily store operations, maintain service standards, and ensure efficient operational workflow.

Qualification & Requirements

• Minimum 2 to 3 years of experience in retail operations, preferably within a convenience store, fuel station, or high-volume customer service environment.
• Post-secondary education in Business Administration, Management, or a related field is considered an asset.
• Demonstrated ability to lead, motivate, and support a team while ensuring operational efficiency and excellent customer service in a fast-paced retail setting.
• Strong leadership and interpersonal skills, with a commitment to promoting a respectful, inclusive, and diverse workplace culture.
• Excellent communication, organizational, and problem-solving skills, with the ability to make sound decisions and handle day-to-day operational challenges effectively.
• Flexible and reliable, with the ability to work weekends, evenings, and varying shifts as required to meet operational needs.

How to Apply?

Email : canco140kelowna@cancopetroleum.ca

In Person : 1799 HWY 33 East Kelowna, British Columbia V1P 1E8

When submitting your application, please ensure your resume includes your current phone number for contact purposes. Thank you for your application and interest in this opportunity. Please note that only candidates who clearly meet the job requirements will be contacted and considered for the next stage of the hiring process.

Selection Process

This position is intended for candidates with relevant education and/or experience. Your resume must be current and clearly demonstrate how you meet the job requirements by outlining your applicable education and/or hands-on experience, including key responsibilities. Applications that do not demonstrate relevant education and/or experience may not be shortlisted. The selection process may include an initial telephone or virtual screening to assess qualifications and role suitability, followed by a final interview. Reference checks to verify previous employment and performance, as well as a background check (where applicable), may also be conducted. Only candidates who meet the job requirements and successfully complete the selection process will be considered. We value professionalism, accountability, and excellence in everything we do.

Why Join Us?

At Canco, we strive to maintain a respectable and professional workplace where teamwork, accountability, and customer service are highly valued. We are committed to supporting employee development by providing opportunities to build skills and grow within the organization. We offer a collaborative environment, opportunities for professional growth, and the chance to play an active role in the continued success of a trusted local brand. One Stop Neighborhood Store is proud to be an equal opportunity employer and welcomes applications from individuals of diverse backgrounds.