Restaurant Manager

Company: Six Aces Enterprises Ltd. (DBA Panago Pizza)
Job Title: Restaurant Manager
NOC: 60030 – Restaurant and Food Service Managers

Work Location: #190 – 4400 32 Street, Vernon, BC, V1T 9H2

Employment Details:

• Terms of Employment: Full-time, Permanent

• Wage: $37.00 per hour

• Hours: 30 hours per week

• Language of Work: English

Job Duties:

• Develop and manage budgets to control costs related to pizza ingredients, beverages, packaging, kitchen equipment, and cleaning supplies.

• Evaluate daily restaurant operations to ensure efficient workflow, food quality, and timely customer service.

• Plan, organize, and oversee day-to-day store operations including order processing, food preparation, delivery coordination, and customer pickup service.

• Supervise team members including kitchen staff, counter staff, and delivery drivers to ensure service standards are met.

• Monitor staff performance and provide ongoing coaching to improve productivity, teamwork, and customer satisfaction.

• Prepare and assign staff schedules to ensure adequate staffing during peak and non-peak business hours.

• Train new employees on Panago operational procedures, customer service standards, food safety practices, and POS systems.

• Determine service processes such as dine-in (if applicable), takeout, delivery, online orders, and implement operational procedures accordingly.

• Balance cash, complete daily cash-outs, prepare cash reports, and maintain accuracy of sales transactions and shift records.

• Conduct staff performance reviews and support employee development through feedback and improvement plans.

• Organize, monitor, and maintain inventory levels for pizza ingredients, toppings, sauces, beverages, and operational supplies to prevent shortages and waste.

• Ensure compliance with health and safety regulations, including food handling, sanitation, and workplace safety standards.

• Negotiate and coordinate supply arrangements with vendors for food products, packaging materials, and other store supplies.

• Participate in local marketing initiatives and assist with promotions to increase store sales and community awareness.

• Address customer complaints and concerns professionally and promptly to maintain service reputation and customer loyalty.

• Provide excellent customer service by ensuring accurate order fulfillment and maintaining a positive customer experience.

Skills Requirements:

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

• 1 year to less than 2 years of relevant experience is required.

Contact Information: Interested candidates are invited to submit their resume to sixacesenterprises@gmail.com

Six Aces Enterprises Ltd. (DBA Panago Pizza) is committed to diversity and inclusion in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.