Office Administrator

Office Administrator

Staybridge Suites DC LTD

Salary:  $36.80/hourfor 30-40 hours per week

Job type: Full-Time, Part-time, Permanent, Overtime, Morning, Day, Shift, Flexible hours

Start Date: As soon as possible

Language: English

Minimum Education: Senior Secondary

Positions Available: 1

Noc Code: 13100

NOC Job Title:  Administrative officers

Job location: 1324 Alaska Avenue Dawson Creek BC Canada V1G 1Z4

Job Description

Staybridge Suites DC LTD is currently seeking a dynamic and motivated Office Administrator to join their team and assist in overseeing the daily operations of our hotel and restaurant. This is an excellent opportunity for a driven professional who thrives in a fast-paced hospitality environment and is looking to grow with a reputable organization in Dawson Creek, British Columbia.

Job Duties

• Oversee office supplies and inventory management, ensuring stock levels are adequate and orders are placed in a timely manner.
• Schedule and coordinate daily office operations, meetings, and appointments for hotel management and staff.
• Maintain a streamlined filing system (digital and physical) to ensure easy access to necessary documents, reports, and records.
• Handle communication (phone calls, emails, and faxes) promptly, ensuring that messages are relayed efficiently and appropriately.
• Ensure smooth operation of office equipment, including troubleshooting or coordinating repair for items like computers, printers, and fax machines.
• Assist with guest services as needed, supporting the front desk team in handling check-ins/check-outs, resolving guest inquiries, and fulfilling special requests.
•  Manage reservation tasks and assist guests with booking, modifications, or cancellations to ensure a seamless booking experience.
• Provide information to guests regarding hotel amenities, services, and the surrounding area to enhance their stay experience.
• Assist in financial operations, including preparing and processing invoices, managing petty cash, and tracking hotel expenses for accurate budget management.
• Assist with payroll processing, ensuring all staff hours are recorded, verified, and accurately submitted for payroll processing.
• Coordinate recruitment and staffing efforts, including posting job openings, reviewing applications, and supporting the hiring process.
• Assist with onboarding new hires, preparing paperwork, explaining policies, and supporting the orientation process.
• Maintain staff schedules, ensuring adequate coverage across all shifts and tracking attendance.
• Serve as a liaison between departments, ensuring smooth communication between front desk, housekeeping, maintenance, and management.
• Coordinate with vendors and suppliers to ensure the timely delivery of necessary supplies like cleaning products, linens, and maintenance materials.
• Assist management with event planning for both internal hotel events and external client bookings, ensuring logistics are handled efficiently.
• Monitor compliance with all local health, safety, and industry regulations, assisting in inspections or audits as required.
• Assist in implementing marketing strategies, including helping with social media outreach, promotional campaigns, and updating online content.
• Help execute seasonal promotions or special offers, working with the marketing team to ensure timely updates across platforms.
• Coordinate guest and event bookings, ensuring logistical details (such as room setup, catering, and A/V equipment) are handled for meetings or special events.
• Maintain guest databases, updating information related to preferences and feedback for improved customer service.
• Generate periodic reports for management regarding hotel performance, occupancy rates, revenue, and guest satisfaction.
• Track booking trends and suggest improvements to management based on customer data and market trends.
• Provide general administrative support to management or other departments as needed, contributing to the smooth operation of hotel functions

Employment requirements

• Completion of senior secondary education is considered an asset.
• 1-2 years of experience in office administration is required.
• Ability to follow instructions and work independently or as part of a team.
• Strong attention to detail and commitment to maintaining cleanliness standards.

Benefits

As per BC Employment Standards Act, 4% vacation pay of the gross salary each pay period or 10 days of paid vacation (worker will choose).

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application. Preference for Canadian citizen and Permanent Resident.

We strongly encourage Part-timers, Students, Youth, Newcomers to Canada, Apprentices, and workers with flexible schedule to apply immediately. We will try our level best to match your schedule. We will be looking forward to hear from you.

How to Apply

By email: hr@sbsdawsoncreek.com  or

By Mail: 1324 Alaska Avenue Dawson Creek BC Canada V1G 1Z4