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Customer Service Representative Supvervisor
Job detail
Customer service representatives supervisor - financial services
CCUE FINANCE
Job details
- Location: North York, ON
- Salary: $24.00 to $27.00 / hour (To be negotiated)
- vacancies: 1 vacancy
- Permanent employment, Full time30 hours / week
- Start date: As soon as possible
Job requirements
Languages
English
Education
College/CEGEP
Experience
1 year to less than 2 years
Ability to Supervise
1 to 2 people
Work Conditions and Physical Capabilities
Large workload, Work under pressure, Fast-paced environment, Tight deadlines, Attention to detail
Personal Suitability
Judgement, Accurate, Initiative, Dependability, Client focus, Excellent oral communication, Excellent written communication, Interpersonal awareness, Effective interpersonal skills, Reliability, Team player, Organized
Additional Skills
Perform same duties as workers supervised, Conduct performance reviews
Specific Skills
Identify training needs and train workers in job duties and company policies, Co-ordinate, assign and review work, Establish work schedules and procedures and co-ordinate activities with other work units or departments, Examine and verify accuracy of work and authorize routine deposits and withdrawals, Resolve work-related problems and prepare and submit progress and other reports, Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work