Information Technology (IT) Support Technician

Job description:

Salary: $33.00/Hourly

Job Type: Permanent, Full-Time

Start Date: As soon as possible

Language: English

Positions Available: 1

NOC Job Title: Information Technology Support Technician

Job Location(s)

33406 South Fraser way

Abbotsford, British Columbia

V2S 2B5

Job Duties:

• Communicating electronically or in person with the software users facing difficulties.
• Execute solutions with references from guides, manual and other documents.
• Provide advice and real time assistance to the user.
• Perform follow-up communication to ensure customer satisfaction.
• Collect information and maintain problems & solutions log for the users.
• Maintain records of daily communication transactions, problems and remedial actions taken.
• Can redesign document or user manual if required.
• Assist clients with the installation of upgrades.
• Provide proper network, internet support to the users.

 Requirements:

• Completion of Secondary School education is required.
• Post-Secondary Education in the field is required.

How to Apply:

email: tajpurinvestmentsltd@gmail.com